After-sales Service
Any problems caused by using our products:
1) Keep the problem products and timely contact with us for better feedbacks.
2) Please do not damage problem products, if necessary, Send the
products and the attached oil and the coolant sample together to us for better analyzing
3) Attached with repair document, parts list, labor costs and any other materials which
can support a claim for compensation.
Q1:Can we get a sample?
A: Yes. Please contact with us and make sure what sample do you need.
Q2: what spare parts your company are professional in ?
A: we are professional in spare parts for Japanese cars and trucks.For Cars: Toyota Vigo, Hiace
Prado ,Land cruiser ; Nissan Urvan, Navara ; Mitsubishi L200,Pajero,Outlander ; Isuzu D-max
and trooper pickup.For trucks: Nissan UD Truck ; Mitsubishi canter and Fuso ; Isuzu truck
Hino truck .
Q3. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q4. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and
the courier cost.
Q5. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q6: For trucks, what’s your advantages?
A: our advantages are liner kit, cylinder liner, piston, piston ring, gasket kit, engine bearing, starter
alternator , water pump, steering pump, clutch plate & cover, oil pump, flywheel,booster . And we
keep large stock for these items..
